Privacy Statement

Lucky shoes is committed to protecting your privacy and have created this statement to outline our approach in this regard. The following discloses the information gathering and dissemination practices for our web sites (LuckyShoes.com, NewBalanceCleveland.com, NewBalanceAkron.com, NewBalanceColumbus.com and related sites). If you have any concerns, comments or complaints, please let us know by E-mail at Info@LuckyShoes.com.

Information We Collect…

We collect general information as you browse our site to help us diagnose problems with our server, administer our web site, and analyze broad demographic information about our visitors. The following information is obtained:

1. IP Address - We use IP addresses to measure site traffic and help provide relevant shopping experiences. Your IP address is not linked to your customer information.
2. Referral Site - If you come to our site via a link, the location of the referral is captured. This is to help us know where our customers come from.
3. Browser Type - This information is captured to help us optimize our site to match the latest technology used by our customers.
4. Movements through our site - We keep track of the pages you visit to help us provide a more personalized and relevant shopping experience.

In addition, our site uses an order form for customers to request products. This order form allows us to obtain contact information (E-mail, address, & phone number) and payment information (credit card number). This information is used to confirm your order and respond to any questions you may have. Where required, we also share this information with certain intermediaries (UPS, USPS, Vendors) strictly to process and ship your order. Lucky Shoes does not sell, rent or loan information regarding its customers to any third party.

We allow customers to maintain a Customer Profile to aid in the input of future orders. The Customer Profile contains contact information only, we do not maintain payment information in our customer database.

Lastly, to improve our services to you we may from time to time request some of our customers to complete a voluntary survey. Survey answers are confidential. If you do not wish to participate in a survey, simple decline to participate when asked.

Cookies…

Our site uses "cookies" to keep track of your current shopping session.

Correspondence From Us…

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to our web sites.

We provide our customers with the ability to be removed from our mailing list and to cease receiving all communications from us. To do so, follow the following steps:

1. E-mail us at Info@LuckyShoes.com and request to be removed from our mailing list.

Contacting Us…

If you have any questions about this privacy statement, the practices of this site, or your dealings with Lucky Shoes, you can contact us at:

Lucky Shoes
2767 W. Market St.
Akron, Ohio 44333
E-Mail Sales@LuckyShoes.com